IF YOU HAVE SIGNED UP FOR A SUBSCRIPTION BASED SERVICE: Upon checkout, your account will be charged for the first month of your subscription. Each month thereafter, the billing date for your subscription will be on the anniversary day of your initial enrollment.
If you wish to cancel your subscription, please request cancellation by sending us a cancelation request from our Contact Us
page, keep in mind the following timelines regarding cancellations:
You can cancel your subscription for a following month if you submit your cancelation (using the form on our "Contact Us" page) more than five (5) business days prior to your billing date, if 5 business days prior to your billing date falls within GlitterFox.com's administrative/shipping blackout dates then you must submit your cancellation by the end of the business day (4pm AZ-MST time) on the 24th of the month, otherwise it is likely that your Scrap Pack will already have been assembled, packaged, and ready. We at GlitterFox are a small, US-based company (not a giant corporation) so we request your understanding in our cancellation policy and thank you so much for your support.
Cancellation during our administrative/ shipping blackout period from the 25th of the month to the 5th of the following month shall be processed after the blackout period. GlitterFox reveres the right to change prices at any time.
GlitterFox will automatically renew your commitment month-to-month at the same price until you notify us that you would like to discontinue your subscription.
Please note that canceling your recurring payments with our payment processor/your credit card will not cancel your subscription with GlitterFox. If canceling payment with our payment processor/your credit card, you will need to either provide GlitterFox with another method of payment, or with a cancellation request.